Comments on: Veolia Water

By: steve gibbons

steve gibbons — Sun, 24 Jun 2012 11:00:10 +0000

How do we know if there is still a hose pipe ban? Nothing is published.

By: Helen Gomm

Helen Gomm — Mon, 21 May 2012 12:24:12 +0000

A water leak has caused damage to my property and I need to claim compensation in order to rectify. It’s damaged my garden wall, my driveway and water has got into my house and damaged all my BRAND NEW plastered walls. Veolia workmen have been out today and dug a hole to find water filling the hole, but no leak where they dug. They said they were sending out a leak team – but they haven’t filled the hole and all the dirt from the hole is all over my pathway and some on my already damaged driveway. REALLY NOT IMPRESSED!!

By: Tony Smith

Tony Smith — Wed, 07 Mar 2012 15:41:16 +0000

Very friendly and helpful customer service department- most impressed.

By: Boris

Boris — Tue, 14 Feb 2012 10:35:56 +0000

Reported a “significant” water leak in roadway – water spouting into the air. Veolia said “will get someone to attend within 3 days!!
Also told them that ALL the phone numbers on their web site were wrong. Including the emergency one. Not very interested!

By: Anoth Erhuman

Anoth Erhuman — Thu, 05 Jan 2012 11:29:40 +0000

This company is very unethical, see here:

http://www.bdsmovement.net/2011/veolia-takes-severe-blow-as-it-fails-to-win-485-million-pound-contract-in-west-london-8559#.TwWEI1Y1SuK

By: Larman, Wayne

Larman, Wayne — Mon, 18 Apr 2011 20:50:18 +0000

I have just got in(2100). I find that someone has dug a hole on the boundary of my property and the path. It is a replacement stopcock or something. The spoil is all over my drive and damage to patio. Thanks.

By: Laura Marsh

Laura Marsh — Mon, 07 Mar 2011 13:52:51 +0000

Have just have Veolia out as I had no water. There were at my property within 1 hour of the call and sorted the problem out within the next 30 minutes restoring my water supply. The young lady who came out and dealt with the problem was very friendly and helpful. Thank you for a good service.

By: june

june — Sun, 06 Mar 2011 14:21:15 +0000

We have had no water for 2 hours now – tried all the above numbers but no reply, asked neighbour and was told burst watermain in edgeware. could you get your numbers looked into as this is an emergency, and it does not help when all of your phone numbers are not answered.

By: Mrs Dipple

Mrs Dipple — Sat, 18 Dec 2010 17:03:27 +0000

Thank you for repairing the water supply in West End near Woking in Surrey last night. You had men out in the freezing cold (my husband saw them at bed-time). Please tell them thank you for fixing it. I always thought big companies only fixed things in daylight hours Monday to Friday. It was a relief to have water the next morning again!

By: Coen Basson

Coen Basson — Wed, 29 Sep 2010 07:34:45 +0000

Water supply has been cut off due to burst pipe. Every time I’ve phoned in during the last 4hours I’m told there’s not estimated time for repair. Have a baby in the house, no water all night. It’s now morning and everyone needs to shower. Still I’m told by Veolia that they have no idea when it will be repaired. Nobody cares. Very poor service…