Comments on: Sutton and East Surrey Water

By: David Pointer

David Pointer — Thu, 13 Feb 2014 17:15:21 +0000

How long is the problem going to continue with the pumping station at Kenley?

By: MRS M BOND

MRS M BOND — Mon, 31 Oct 2011 18:57:33 +0000

I would like to say how impressed I am at the progress made by the workers on the A217 Burgh Heath/Lower Kingswood. I pass several times a day and have never seen a worker not busily working. It will be no surprise if they finish eafrlier than scheduled

By: Ian

Ian — Mon, 04 Jul 2011 10:39:31 +0000

Your meter is read every Jan and July and you are billed at those times. SES water have separate department that deal with Direct Payments (deductions to income support). You can also contact income support and ask them to send you a schedule of deductions.

By: Audrey Dunster

Audrey Dunster — Wed, 05 Jan 2011 17:45:37 +0000

Where are the links to permit meter applications?

By: Miss Eunice Lewis

Miss Eunice Lewis — Fri, 08 Oct 2010 01:05:52 +0000

Emergency cover was prompt, and good, I thought until the new water pump they installed has flooded my airing cupboard – again; this was the 3rd call out in 3 months. The workman were nearly satisfactory, but the admin office is appalling, and do not want to know their mistakes. They got the person I complained about to sort out the problems most of which was about him any way. I am still awaiting the M&S vouchers I was promised weeks ago!!

By: Tony Barker

Tony Barker — Mon, 20 Sep 2010 13:59:24 +0000

Have been trying for a week to pay a bill, all I get is a recorded message. Does anybody work there?

By: William J. Hodges

William J. Hodges — Thu, 22 Jul 2010 10:08:15 +0000

Can you give me any idea as to the path of the proposed pipe line from Mogador to Birgh Heath?

By: John E Annells

John E Annells — Thu, 26 Nov 2009 17:44:10 +0000

I have their insurance, when I had a leak from my cold water tank they where here within two hours. Very good.

By: Chilcott

Chilcott — Tue, 18 Aug 2009 16:46:28 +0000

I have been trying to get hold of them for ages!!! They haven’t sent me a bill in so many months I’ve lost count! They are taking money from my income support but I still don’t know how much I’m owing! USELESS! I don’t want to give them a star but I have to unfortunately!

By: Ms Williams

Ms Williams — Tue, 04 Aug 2009 08:49:02 +0000

Telephoned customer Services early am. Got straight through and problem dealt with helpfully, politely and effectively. It was a pleasure dealing with them.