Comments on: Northumbrian Water

By: Claudia Ionita

Claudia Ionita — Wed, 20 Oct 2010 10:31:54 +0000

I’ve rented a flat in hexham and I’ve tried for the last three days to contact you over the phone to register myself, but they can’t hear me. I’ve never been registered before to your company, so can you tell me how can I do it?

By: Sandra Thompson

Sandra Thompson — Fri, 06 Aug 2010 10:26:16 +0000

I think they should retrain your flood line reps. as a concerned citizen I tried to report some flooding roadworks outside of the New York Social Club in New York Village. I was subjected to a police style interrogation and was asked what it had to do with me, and what concern it was of mine. I think his attitude was disgraceful and I gave up and told him to forget it. The road is still flooding.

By: Neil Hedley-george

Neil Hedley-george — Sun, 18 Jul 2010 09:40:12 +0000

Well yet again it looks like northumbrian water has lived up to my expectations. Absolutly rubbish. Not only were we not informed our water was very brown for over 12 hrs I have had to wash clothes over 7 times to get rid of the brown look. This has cost me money and energy. Furthermore I was on the phone in a queue for over 45 minutes at 10p per minute with still no answer. Northumbrian Water Cheers you have yet again cost me a fortune.

By: Simon Wangai

Simon Wangai — Thu, 01 Jul 2010 12:16:37 +0000

Enquiring about safe way of disposing waste water for car wash company.

By: Vicky

Vicky — Tue, 27 Apr 2010 14:09:12 +0000

I rang up a couple of weeks ago as water was keep going off. They said i should wait one day so I did. and I am still waiting!

By: Brian Sayers

Brian Sayers — Sat, 12 Dec 2009 13:46:44 +0000

I live in a council owned bungalow and the water at the moment has a nasty taste like slight anisceptic taste, this has happened a few times in the past and gone away but at the moment it is back and quite strong, is it possible someone could call and test it or do something about it, kind regards Brian Sayers.

By: Mr Smallman

Mr Smallman — Wed, 09 Dec 2009 15:25:07 +0000

We need to find out if we live in a medium- or hard-water area? We are based in Chester-le-Street, County Durham, postcode DH2.

Thanks

By: Ffion Irvin

Ffion Irvin — Fri, 14 Aug 2009 14:23:48 +0000

Am I right in thinking that if your volumetric charging period for both water and sewage straddles a price increase then the whole of the charges for the period will be based on the higher charge?

By: Mr Henry Joseph Tench

Mr Henry Joseph Tench — Tue, 21 Apr 2009 20:51:07 +0000

I am interested in getting a water meter for my house “How do I Go About It”?

By: Dominic Robinson

Dominic Robinson — Wed, 06 Jun 2007 10:42:06 +0000

I reported a banging manhole cover a couple of weeks ago. I was sent a letter explaining that it had been investigated and that it would be fixed on a specified date. The date came and the work was done. Great. THANKS!