Comments on: Dwr Cymru Cyfyngedig (Welsh Water)

By: Mr Alun owen

Mr Alun owen — Thu, 31 Jul 2014 22:22:50 +0000

We have another burst main in the field next door to our small holding. Last December the main burst on our property flooding the gravelled area behind our sheds and the water actually flowed through them including all the dirty water pumped from the like that was dug. In talking to the farmer up the road he asked if we had received any compensation from you as this was your main on our property. We as yet have not. Please could you look into this. Also thus main runs through the back if our property and through our garden. We were told when it burst twice in December that it was 59 years old. We are concerned that this is likely to happen again. What if anything are Welsh Water likely to do to alleviate the likelihood of this. I look forward to your reply. Thanks

By: Andy Goodwin

Andy Goodwin — Tue, 05 Feb 2013 13:42:01 +0000

Single people may find it diffucult to reduce the waterbill when 75% of it is standing charge

By: Ray Turner

Ray Turner — Sun, 03 Jun 2012 16:26:53 +0000

I have a septic tank, but understand that I am being charged for the removal of surface water. I therefore would like to have a refund on this charge that I have been paying for the past 10 years since I moved into the property.
Many thanks

By: Barbara

Barbara — Thu, 24 May 2012 13:47:31 +0000

Instead of sending a bill they sent a reminder saying we have to pay within 7 days. Three days later started ringing up being”nice”.
Water quality in the area is appalling, more like water added to chlorine rather than chlorine added to water. Utterly disgusting.
Not suitable for baking with yeast since the chlorine will kill the yeast in minutes. Having to pay huge bills and get water for consumption/cooking at our local supermarket….
Abysmal service.
Not what I am used to.

By: David Gittins

David Gittins — Fri, 13 Apr 2012 11:09:36 +0000

I am a town councillor in Hay-on-Wye. For report purposes I need to know the year when Welsh Water was set up?

By: chris

chris — Mon, 02 Apr 2012 21:32:17 +0000

I would ask however why the water /sewerage charge in Powys is double that payable in central Bristol??

I smell a rat in the disguise of pure profit.
Lack of regulation methinks.

By: chris

chris — Mon, 02 Apr 2012 21:28:25 +0000

Well how about getting a meter installed in order to put your money where your mouth is…I am about to get one and HOPE to save money being very thrifty indeed. Watch this space !!

By: Mike

Mike — Wed, 07 Mar 2012 00:29:08 +0000

That`s why you can get a water meter fitted for free….

By: Julie Brown

Julie Brown — Sun, 18 Dec 2011 13:32:07 +0000

Why is it that you do not get a discount when you live on your own. I pay the same for my water as a family of 5. You need to start giving discounts to people who live on their own. I don’t use a lot of water on my own yet pay the same. Can you explain why that is when you make so much money on the consumer with the use of the water please.

By: ron williams

ron williams — Mon, 17 Oct 2011 15:18:33 +0000

I was connected to new main at front of my property and cut of from communal line that was a lead piped at rear I was charged a connection fee I am on your water assist tariff and both myself and wife are registered disabled my neighbour who his in good health has just been connected free of charge your coments please.