Comments on: Anglian Water

By: Christine Fletcher

Christine Fletcher — Mon, 03 Dec 2012 23:25:04 +0000

Don’t be fooled by Anglian Water you can be sure they have plenty of shares in meter companies. Father christmas comes everytime you are having a meter put in. If I remember rightly you should not pay any pipe mending as it supposed to come out of our bills. Ring ofwat to check. First rule don’t be bullied by these people.

By: ian cox

ian cox — Mon, 07 May 2012 08:32:43 +0000

You are right their Anglian need to get their act together.

By: Mr J.E.Lehan

Mr J.E.Lehan — Mon, 23 Apr 2012 09:04:51 +0000

Can someone tell me catagoricaly if the hose pipe ban is in force in the Linford area as there does seem to be persons living in houses to the rear watering their gardens is Linford under the ban.

By: Eric Lacey

Eric Lacey — Wed, 11 Apr 2012 09:05:02 +0000

Is there a hosepipe ban in Norfolk PE31 7RB. I need to clean my static mobile home the first of its twice yearly external cleaning. Thank you.

By: Isabel Meyer

Isabel Meyer — Wed, 29 Feb 2012 20:01:30 +0000

I have water leak, which Anglian Water will not repair because of its location down an ally way between house.. I have read on this website that they would re paid the bill for the repair though. Is this correct?

By: lorraine

lorraine — Sat, 18 Feb 2012 13:15:29 +0000

My daughter had a water meter put in, by anglian water on friday 17.2.2012 this is now saturday 18th and has no water, she has a two week old baby and not been able to make his feeds. She has been told by anglian they may be out by monday 20th.

By: Gary Foster

Gary Foster — Fri, 07 Oct 2011 14:43:20 +0000

Phoned anglian water to report a very bad leak via a fractured pipe, water was pouring from under my drive, I HAD IT REPAIRED by Anglian water 12 months prior, I was told on the phone the repair was carried out by them over 12 months ago, so I had to pay, MY reply well leave it I am not on a water meter and at least it will water the garden for years to come, complete waste of time..

By: Glen

Glen — Fri, 19 Aug 2011 13:04:24 +0000

Complaint ongoing since Feb 2011 and the customer relations team management seem to be more interested in arguing with customers than resolving issues. A letter of apology promised on 24 Feb is as of today (19 Aug) still waiting to be sent and promises of transcripts of calls are never provided.
Requests for the complaint to be reviewed by senior management are blocked.
When are we going to be able to chose water suppliers and vote with our feet to avoid the poor customer service from this monopoly organisation.

By: James

James — Sun, 01 May 2011 06:25:37 +0000

Why is this the share holders fault? If you are paying on a payment plan then you should keep up to date. I bet you wouldn’t fall behind on your sky or council tax payments! I don’t agree with everything about law, but some of these posts here are stupid. You have my sympathy if sewage is coming up in your back garden, but something like this?

By: c

Fri, 25 Feb 2011 18:11:35 +0000

Make every property have a water meter installed that way people will pay for what they use that is fair. you dont have set rates for amounts of gas or electric so why should anyone have a set rate for water. everyone should pay.