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Have you been Affected by Water Leaks?

July 4, 2006 at 3:43 am

  • Have you or anyone you know been affected by a water leak?
  • Have you seen water pouring away in a public place and no evidence that the water company was doing anything about it?
  • Do you have any photos of the leak?
  • Has your house been flooded as a result of a leak that was not your responsibility?
  • What sort of response did you receive from your water company?
  • Did they provide any aftercare? Did you feel it was sufficient?

Have your say! Send us your comments and photos below.

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52 Responses to “Have you been Affected by Water Leaks?”

  1. Miss Tina Woolford says:

    I’m well impressed, Sutton and East surrey Water came as promised. It was a mains pipe that had burst and two very friendly workmen had the job fixed in just a few hours, they even did their best to get my lawn looking back to normal. So I say thankyou Sutton and East Surrey Water.

  2. Sandy Gemmill says:

    One would have thought that Scottish Water would have a working web site on which you could report leaks, such as the one in Mertoun Place, Edinburgh (from a relatively new water pipe). Even a free phone number for leaks listed in the telephone directory would have been a help since the only losers are Scottish Water with gallons of water disappearing down a roadside drain.

  3. Darren Thickett says:

    i think its disgusting the way water rates are going up what has happened to the millions the companies have had of us in the past supposedly for pipe renewal why hasnt the money been reinvested weve been paying to line the shareholders pockets thats why.
    another reason why we have a water shortage is most of the natural sping water is being bottled and put on the supermarket shelves (how many millions of gallons are sat on the shelves or are in warehouses?) where we not only have to pay for a natural product ( if we want it) but pay the government v.a.t as well

  4. Sandy Gemmill says:

    Just to say, in response to my comments of 28th August, that when I arrived home I discovered that Scottish Water had dug a hole in Mertoun Place and the leak had been repaired. The hole has now been filled in and I have also discovered that the Scottish Water website is working.

  5. Steve Saunders says:

    On and off since November last year the flat above mine has had a water leak. Despite pressure from Anglia water no remedial action appears to have been taken or enforced. The leak emanates from the toilet cistern (??new ballcock).
    Said leak is no longer just a drip. It is a flow. Location of said leak is 35 Roseville Close, Norwich, NR1 1UX

  6. Mr A Langford says:

    I reported a water leak from a stopcock in Alcocks Lane at around 6.30pm Sunday 8th October. It is still leaking 48 hours later with no sign of anyone attending. No wonder there are hosepipe bans etc. What is going on at this company?

  7. Greg Moger says:

    I reported a leak a month ago to Severn Trent Leakline, the water was bubbling up through the grass at the end of a drive we share with 2 other houses. After a week of inactivity I rang again to be told I should call a plumber as it was on our land! I advised that it was their mains and did not know whose house it served and it would damage a new retaining wall if not fixed soon.
    A man eventually called and ascertained that it was one of my neighbours supplies who had a meter installed at the house therefore not a domestic issue. He sprayed the grass area with a blue spray and that is the last we have seen of him!
    When we rang last week ( I think to India) we were once again told we should call a plumber! I totally despair of this idiotic country that I once proudly used to call my own! Greg Moger Cinderford Glos.

  8. Greg Moger says:

    Further to my reporting a leak in Cinderford which was ignored for 6 weeks I rang my MP and the following morning a crew turned up and repaired it in 20mins!
    Severn Trent then had the cheek to claim the credit for a “prompt” response via e-mail! I asked if the MPs telephone call to their Operations Director had any bearing on the matter and have not had a reply. What a surprise! So…if you have a leak don’t bother Severn Trent…ring your MP!

  9. Sam Brooks says:

    my house was flooded because of a leaking tap

  10. Terry Robson says:

    I thought I would be able to report leaks online but find I can’t.
    That’s rubbish after spending 20mins on the phone tryibg to report it.

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