Water Company owes Millions after Overcharging

March 10, 2006 at 5:05 am

Severn Trent Water owes millions of customers money back after overcharging for their water supply.

After an 18 month investigation by Ofwat, it has been discovered that Severn Trent had provided them with incorrect financial data.

The overcharging equated to around £2 and £3 each year on the average household bill, which doesn’t sound much in itself but by 2009/10 it could have reached a huge £42 million.

The company has apologised and assured customers that they are working on repaying the money, with £7 million currently being repaid and the rest to follow over the next 3 years.

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